Referrals: Use your existing customer base to grow your business

Most likely your business grew because of referrals. But how do you keep the referrals coming in?

1) Track your referrals

When you get a new customer ask them who referred them. Create a way to track this information that works for you. This will help you understand how important referrals are to your business and who is referring for you. Extra credit – Tracking the percentage of business gained through referrals and set a target.